Customer Care Framework
CCF - Programming some applications
Hi every body, i have some questions for you, please help me with this.. i´m new in the CCF and i don´t know how to do this: How can I add the web chat in the CCF Agent desktop? Can i change the color of the session explorer panel depending on the state of agent ex: the agent is busy=explorer panel is in red color... How can i program the telephone... I have the X.Lite software for my telephone xtensions... Thanks for the help
Selling of digital data (updated to 07/30/2010) to Microsoft
CCF LOB Applications Dependency - Disadvantages !
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compatibility between Window 7, classic ASP and Oracle 11g
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