Windows Phone Preview OS Issues
White background noise when using headphones with winphone phone
Just got my Lumia 920 and I love the solid design. But when playing music with low volume (1 or 2), I hear this background noise. Searched the internet, seems it's not something new and others have had it. I had an iPhone before and it had the best sound quality. Now, unfortunately it looks like nobody has come up with a solution for Lumia 920 yet. What can I do? Is it a hardware problem? Because I can't stand it. Listening to music is so important to me and it bothers me when I even hear pop/hissing noises whenever I tap on my keyboard! I'm on WP 8.1, still no fix.
Hi iGrOOveD, Thanks for posting to the Windows Phone 8.1 developer preview forums! Background noise is definitely a nuisance, especially at low volumes when it is more noticeable. If I understand correctly, you said there's still no fix after applying the 8.1 developer preview and were still having the issue pre-update? An issue such as this may turn out to be a hardware issue specific to that particular device. Should you still encounter the same behavior following a factory reset of the phone, I would suggest contacting your carrier or Nokia to see what can be done to address any potential hardware fixes. Any further questions or updates are welcome, thanks again for coming to the forums! Regards, Greg
Thank you Greg! Yes, apparently the issue is common among all Lumia phones and all windows phone versions. I think it must be a software problem, that's why I hope this one gets fixed in the next wphone update. Still I would be glad to see a workaround here :/
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