Windows Phone Preview OS Issues
Where are the photos and videos stored?
I'm trying to clean out my phone. I'm looking on my phone, and I have a few vids and pics. So I'm expecting to see those exact same images and vids when I navigate to my phone through Windows Explorer on my Win8 computer. Unfortunately I do NOT see those vids and pics on my phone. Where are they? I would like to back them up? If they are on my phone, I should be able to see them. If they are somewhere ELSE, then you should give me some indication of where they are, just "being on the phone" is not good enough. www.PCHenry.com
You may need to change your settings to show hidden items. You can do that in File Explorer, by clicking on the View tab and checking the box for Hidden Items. There should be a Pictures and Videos folder, where the phone stores everything. The only reason something wouldn't be stored there is if the pictures or videos were taken using a 3rd party app, in which case they'd be stored in that app's data and inaccessible outside of the app. Regards, Kevin J S
Thank you for your reply Kevin. I am familiar with the showing hidden files, and I can assure you, I'm looking at the files on the phone and unfortunately there is only the pathtest file in the Camera Roll folder, nothing else in any of the other folders (nothing in saved pictures, screenshots). More over, once I was satisfied I indeed had a copy of the pictures, I tried to view them.....no dice. I could see the thumbnail, but I wasn't able to open the photos nor the videos. I could delete them though. Except, now I have two ghost entries I can't do anything with. I can't delete them, and when I try to view them, the ellipses up top just go on forever. www.PCHenry.com
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