Windows Phone Preview OS Issues
xbox music tile non responsive after 8.1 update
so i updated to 8.1 on my htc 8s but now the xbox music tile is faded in contrast to the rest and it no longer functions so i cannot access my music is there any body else having this problem if so id appreciate a helping hand !?
i have restarted the phone multiple times and even a hard reset didnt give the tile the jump it needed the only thing this tile can do now is be pinned or unpinned
If it is greyed out, it sounds like it hasn't been installed. If you go to the Store and then the "..." at the bottom, in either "my apps" or "downloads" you should bee the app and if there is any action required.IRB
it isn't shown there!!! it's somewhere in the middle world!!!
Very strange. What country are you in? Perhaps they haven't released the app for that country in 8.1 yet. I've heard another user say something similar.IRB
I AM FROM SERBIA ... XBOX MUSIC ISN'T AVAILABLE HERE, AND XBOX VIDEO TOO, BUT THAT APP IS WORKING!!! I AM WAITING UPDATE, MAYBE IT WILL FIX IT!!! CAN'T LISTEN MUSIC AT ALL!!!!!!!!!! THE APP CAN'T INSTALL OR UNINSTALL.............. IT'S ''INSTALLING" FOR TWO DAYS!!!!!!!!! UNBELIEVABLE!!!!!!!!!!!!!
Ah, that might be the problem. I think it is still the old Xbox Music app they are using which was only for use with a Music Pass or the countries it was available in. Kind of silly. they have said there is an update coming, so I hope it arrives soon so you can start listening to your music again.IRB
WHAT'S YOUR OPINION FOR MY ANOTHER PROBLEM... MICROSOFT CAMERA APP CANNOT BE OPEN DUE TO MY REGION SETTINGS!!! HORRIBLE...
I've heard other people having issues with that too. Do you have a Nokia? If so, try downloading the Nokia Camera app and change your settings to make that the default and see if you can get back to taking photos. Of course, we need to remember this is a preview/beta of the OS and was always going to have bugs in it. IRB
NOKIA LUMIA 620.... Thank for your answers.....
It is worth seeing if you can get the Nokia camera app from the marketplace, hopefully that will fix that camera issue. It might also be worth doing a soft reset on the phone. Hold down the volume down and power button together for 10-15 secs and the phone should restart. You'll need to set the date and time again after this but everything else will need unchanged. See if that helps.IRB
I have Nokia Camera app, but that's not it, if you understand me... I want to play with MS's!!!!! Soft reset doesn't help, I have tried that yesterday... How to report this huge bug to Microsoft???
Ah, sorry that wasn't what you were after and the reset didn't help. I believe this forum is the only place to report these errors to. Hopefully someone from MS will get sight of this thread and jump in to help. Good luck.IRB
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